Good to know
Cancellation conditions
In case of cancellation, late arrival, early departure or no-show, the following conditions apply:
- There are no cancellation fees up to 3 weeks before your arrival date
- 3 weeks to 1 week before your arrival date: 70% of the total price
- In the last week before your arrival day: 90% of the total price
- In case of non-arrival, late arrival or early departure: 100 % of the total price
We recommend taking out a travel insurance, which you can conveniently purchase online.
| Cancellation | Fees |
|---|---|
| Up to 3 weeks | no fees |
| 3 to 1 weeks | 70 % |
| in last week | 90 % |
| at arrival / not arriving / leaving early | 100 % |
Important information
Around your journey
Arrival
Booked rooms are available from 15:00. If you arrive already in the morning, we will be happy to provide you with a changing room and store your luggage until the time you move into your room. In case of arrival after 19:00 we kindly ask for telephone message.
Departure
Upon departure, the room is ready until 11:00 am. We are happy to store your luggage even after check-out, so you can enjoy a last day of skiing.
Parking space
Parking space for your car is available directly at the hotel. Charging stations for e-cars (type Tesla) are also directly in front of the hotel. Should you require a closed garage, please contact us in advance (surcharge € 20,-).
Dogs
Dogs are possible in our house on request. Extra charge per day € 20,- (cleaning costs). Out of consideration for other guests, dogs are not allowed in the restaurant and in the wellness area. Many thanks for your understanding.
Payment options
The booking is guaranteed upon receipt of the deposit in the amount of 30 % of the total price or the debit of a specified credit card. Deposit details you will receive with the booking confirmation after completing the online reservation.
Payment options at check-out: cash, EC card, Visa, MasterCard
When paying for third-party services (ski pass, ski guide/ski school, taxi, Lech Card) by credit card via the hotel bill, we charge a handling fee of 2 % of the total amount.
Bank details
Sparkasse Bludenz
IBAN AT36 2060 7002 0003 8487
BIC SSBLAT21
We kindly ask you to always enter your full name in the reason for payment.