Good to know

Cancellation conditions

In case of cancellation, late arrival, early departure or no-show, the following conditions apply:

  • There are no cancellation fees up to 3 weeks before your arrival date
  • 3 weeks to 1 week before your arrival date: 70% of the total price
  • In the last week before your arrival day: 90% of the total price
  • In case of non-arrival, late arrival or early departure: 100 % of the total price

We recommend taking out a travel insurance, which you can conveniently purchase online.

Up to 3 weeksno fees
3 to 1 weeks70 %
in last week90 %
at arrival / not arriving / leaving early100 %

Important information

All about your journey


Booked rooms are available from 15:00. If you arrive already in the morning, we will be happy to provide you with a changing room and store your luggage until the time you move into your room. In case of arrival after 19:00 we kindly ask for telephone message.


Upon departure, the room is ready until 11:00 am. We are happy to store your luggage even after check-out, so you can enjoy a last day of skiing. 

Parking space

Parking space for your car is available directly at the hotel. Charging stations for e-cars (type Tesla) are also directly in front of the hotel. Should you require a closed garage, please contact us in advance (surcharge € 20,-).


Dogs are possible in our house on request. Extra charge per day € 25,- (cleaning costs). Out of consideration for other guests, dogs are not allowed in the restaurant and in the wellness area. Many thanks for your understanding.

Payment options

The booking is guaranteed upon receipt of the deposit in the amount of 30 % of the total price or the debit of a specified credit card. Deposit details you will receive with the booking confirmation after completing the online reservation.

Payment options at check-out: cash, EC card, Visa, MasterCard

When paying for third-party services (ski pass, ski guide/ski school, taxi, Lech Card) by credit card via the hotel bill, we charge a handling fee of 2 % of the total amount.

Bank details

Sparkasse Bludenz
IBAN AT36 2060 7002 0003 8487

We kindly ask you to always enter your full name in the reason for payment.